What goes into creating antispyware?
I found this bit of writing in the CounterSpy Newsletter (Oct 18, 2005 - Issue #14) interesting. I am a fan and user of Sunbelt’s award-winning and highly regarded CounterSpy anti-spyware software, so I thought I’d share.
I have worked with a couple different security software companies including Sunbelt. It may surprise you to know just what goes into creating the structure and infrastructure of such an organization. Because once you tread into the security sector your business life will never be the same.
Unlike other software applications where new versions and upgrades could be considered a luxury, security application upgrades are complete necessity. Our labs go full throttle 24/7. Spyware makers are always looking for that edge and we have to be a step ahead.
Research & Development is a non-stop process. When you are dealing in “life” critical products, you operate at a totally different level, knowing that countless computers and their owners from home to enterprise count on you for protection. And let’s not forget Tech Support. Unlike many other outfits, Sunbelt support is not outsourced to foreign lands. When you reach one of our guys, they intimately know the product and the problems you might encounter.
The purpose of the above is to give you a short inside glimpse of what we are doing, how we are doing it and in short for you to know that we take this job very seriously. Here is a video of our Support organization. Meet the experts that help you!
Link: underground.sunbelt-software.com
So if your job gets stressful at times, just imagine how stressed these guys and gals get every day… that might make you feel better. 
I highly recommend CounterSpy - it’s only $20, works very well, has won a lot of awards and praise - if you need an anti-adware / anti-spyware solution… and who doesn’t?